Privacy Policy

MarketNerd LLC, a limited liability company incorporated under the laws of the State of Delaware, United States of America (“we,” “our,” or “us”), operates the website www.marketnerd.com (“MarketNerd” or “Website”). This Privacy Policy explains how MarketNerd LLC collects, uses, stores, and protects Personal Data when you access or use the Website and any services offered through it.

By accessing or using the Website or any of the Services provided by MarketNerd LLC through MarketNerd, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

For the purposes of any applicable law, regulation, or policy, the Data Controller is:

If we appoint a Data Protection Officer (DPO), the contact details of the DPO will be provided on this Privacy Policy page or otherwise made readily accessible to Users.

• Personal Data you provide: We may collect Personal Data from Users, including name, email address, phone number, account login credentials (such as username and password), billing and payment information (processed securely via third-party payment processors, with full card numbers not stored), and any information submitted through forms, support requests, or other communication channels (collectively “Personal Data”).
• Technical and usage data: We may use cookies, pixels, web beacons, analytics tools, and similar technologies provided by third parties such as Google Analytics, Meta, and other service providers to improve functionality, security, performance, and marketing activities. We may also automatically collect certain information that may be considered Personal Data when associated with you or your Account, including IP addresses, device details, browser type, operating system, referring URLs, pages viewed, time spent on the Website, click patterns, and interaction data.
• User-generated and third-party information: We may collect content you create or upload, such as messages, comments, uploads, or other submissions to the Website or community platforms. If you access our Services through social media or third-party platforms, we may receive information provided by those platforms, such as profile details, identifiers, or engagement analytics.

We process Personal Data to operate, provide, and maintain our Services, manage Accounts and subscriptions, process payments, deliver software services, digital products, educational resources, memberships, and support services, and provide customer support, including responding to inquiries and managing community platforms.

We also use Personal Data to personalize content, improve user experience, send service notifications, updates, and marketing communications (where permitted by law), and to conduct analytics, performance monitoring, and advertising.

Additionally, we process Personal Data to ensure compliance with legal and regulatory obligations, prevent fraud, misuse, or unauthorized access, and maintain the security and integrity of our Services. We do not use Personal Data for automated decision-making that produces legal or similarly significant effects.

In accordance with applicable privacy and data protection laws, including where applicable the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations, we process your Personal Data on the following lawful grounds:

• Contractual necessity: To provide the Services you request, manage your Account, and fulfil Subscription or payment obligations.
• Consent: For marketing communications, cookies, analytics, and other optional features where explicit consent is required. Users may withdraw consent at any time without affecting the lawfulness of prior processing.
• Legal obligations: To comply with applicable laws, tax reporting, record-keeping, and regulatory requirements.
• Legitimate interests: To improve our Services, prevent abuse or fraud, analyse trends, ensure platform security, and maintain operational integrity.

This approach ensures that Personal Data is processed lawfully, fairly, and transparently, in line with both local legal requirements and internationally recognized data protection standards. Users may withdraw their consent for processing based on consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

We do not sell your Personal Data. However, we may share or disclose your Personal Data in the following circumstances:

• Service providers: We may share Personal Data with trusted service providers that assist us in operating the Services, including payment processors, cloud hosting providers, analytics providers, customer support providers, email delivery services, communication platforms, community platforms, CRM providers, and security providers.
• Legal and regulatory authorities: We may disclose Personal Data if required to comply with applicable law, enforce or protect our rights, property, or safety, or assist in law enforcement or regulatory investigations.
• Business transfers: In the event of a merger, acquisition, sale, financing transaction, or restructuring of MarketNerd LLC or its assets, your Personal Data may be transferred as part of the business assets, subject to appropriate safeguards to protect your Personal Data.

We operate globally and may use service providers located in multiple countries, which means your Personal Data may be transferred, stored, or processed outside your country of residence, including the United States, the European Union, and other jurisdictions where our service providers operate.

We implement safeguards to protect your Personal Data, including Standard Contractual Clauses (SCCs), legal-compliant data processing agreements, and transfers only to countries with recognized adequacy decisions. These measures ensure that your Personal Data remains secure and protected regardless of where it is processed.

We retain Personal Data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it will be securely deleted or anonymized.

We implement industry-standard technical and organizational measures, including encryption, access controls, and secure servers, to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Users acknowledge that information transmitted over the internet is done at their own risk.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your Personal Data;
• Restrict or object to processing;
• Move your Personal Data to another provider;
• Opt out of marketing communications; and
• Withdraw consent at any time.

Residents of certain jurisdictions, including California, may have additional privacy rights under applicable law, including rights related to access, deletion, correction, portability, and certain limitations on the use or disclosure of Personal Data. To exercise any applicable rights, please contact us at [email protected].

Our Services are not intended for individuals under the age of majority (“Adult”) as defined in our Terms and Conditions or applicable Terms, and we do not knowingly collect Personal Data from anyone below this age.

If we become aware that we have inadvertently collected Personal Data from a person who is not an Adult, we will promptly delete it. Parents or guardians who believe their child’s information has been collected may contact us to request its removal.

You may opt out of marketing emails at any time by using the “unsubscribe” link included in our messages or by contacting us directly.

Please note that transactional and service-related emails, including notifications about your Account, Subscription, or updates to our Services, cannot be opted out of, as they are necessary to provide and maintain our Services.

Our Services may include links to third-party websites, platforms, or services, over which we have no control. We are not responsible for the content, privacy practices, or terms of such third parties, and Users engage with them at their own risk. We encourage Users to review the privacy policies and terms of any third-party sites they visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page with a revised “Last Updated” date. We encourage Users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect Personal Data.